Frequently Asked Question!
Firstly we deliver original and new products purchased from Uttarakhand Veda and in the fastest time possible. Currently all orders above Rs 499.00 the shipping will be FREE. We will deliver the order at your doorstep free of cost.
All orders placed on Uttarakhand Veda are dispatch through our courier partners. For example Delhivery, FedEx, Bluedart, Aramax, Ecomexp, Xpressbees, Aramex, Holisol Etc.
After shipping the product we will share the details of shipping with you.
You can cancel an order until it has not been shipped from our Warehouse. In addition you can also modify your order and shipping address by contacting us.
If your order get damaged in transit by the courier company, Firstly please contact us within 1 day of receiving the product. Secondly send damaged product pictures so that we can contact the shipping provider. We will replace the product with a new one.
Certainly you can Return ordered product within 7 days after receiving it. Please also check the products at the time of delivery. We assure you get original and new Khadi products.
After placing an order, we may verify your order and shipping address through a telephonic conversation.
For prepaid orders we will initiate refund process in 1 working day. And it will take 3-5 days for transaction to complete.